Client Login Urban Weddings

FAQs

Can I change the colours of any invitation I see on the website?
Yes.  Our invitations are made up of patterns designed by us, not papers we buy.  We can therefore change the colour of most elements.

I have an idea of my own, can you create it?
Yes, definitely. If you have your own idea, please contact us to give an idea of what you'd like and we'll get back to you with a quote if we can do it.  Always remember to include numbers with your email.

What is included in the invitation set price?
Our wedding invitation prices include printed guest's names and a matching printed envelope. Our pocket style invitations always include 3 x insert cards.

When should I order?
We generally ask for a production time of 4 weeks, however we do accept urgent orders, subject to availablility.  If you are ordering a custom designed item, or something that includes embossing or foil printing, please allow a further 2 weeks.

Please note that we do get to a point at which no further clients are taken on, and this particularly occurs for weddings in March, April, September and October. Please book early to avoid disappointment, and call us to confirm we're able to take your order.

I have a small wedding, do you have a minimum print run?
Small orders are taken on an individual basis, please call us to discuss your requirements.  Our minimum quantity for invitation orders is 30. If your order falls well below this, we may still be able to complete your request, however surcharges and artwork fees may apply.


Do you provide samples?
Yes.  Once you have booked in and have submitted your wording, we provide on screen pdf file proofs for you to approve.  THEN , once the on screen proof is approved, we send a printed sample in the mail to you, just as your guests would receive.  Once we receive approval of this printed sample, we commence printing your invitations.


I don't wish to book in yet, can I order a sample prior to becoming a client?

Generally, yes.  Please note we will not commence any artwork until you have booked in your actual stationery order. A printed sample is $25 and is produced in the colours you request where possible, however if we don't have a current file with that colour it will be printed in the best match we have.