1. Changing colours and fonts is included in our standard pricing.
2. Guest's names on invitations are included in our standard pricing.
3. Guest's names and addresses on envelopes are included in our standard pricing.
4. We print your return address on the back flaps of your envelopes.
5. We print directly onto envelopes (we do not use labels).
6. We do not charge more for metallic stocks.
7. We use exact quantities based on final guest lists (we don't charge in lots of 5, 10 etc).
8. A printed sample of your invitation is sent to you in the mail prior to printing commencing.
9. We use our own designs and can place patterns or elements in different ways to suit.
10. We can create a custom design, using your own ideas, images and elements.
Can I change
the colours of any invitation I see on the website?
Yes. As we have full control over the printing process, we are able
to adjust the colours to suit.If the invitation contains ribbon, we have a
ribbon palette for you to choose from, and we then match printing to the
ribbon. If the invitation you like doesn't have ribbon, you can bring in
or send us an email with the colour you'd like us to match, and we will test
print to achieve a very close match.
What is included in the
invitation set price?
In all cases, our invitation prices include printed guest's names, a matching
printed envelope. For invitations such as "An
Object of My Affection", where the feature of the invitation is that it
has a pocket which holds information cards, the invitation price will also
include 3 information cards.
When should I order?
Our
process normally takes 4-6 weeks, however we accept urgent orders, depending on
our work load at the time. If you are ordering a custom designed item, or
something that includes embossing or foil printing, please allow a further 2
weeks.
How do I order?
Standard: If you're interested
in something from our standard ranges, please complete the online quote and
press the "Purchase these Items" button at the bottom of the screen.
An automated email will be sent to you with further instructions.
Custom:
Please
email us or call to make an appointment. You will need to provide some
details of the look you're after, a design brief, colour palettes etc and we
can discuss from there. We'll provide you with a quote, which, if
suitable, the following normal procedure would then apply:
To confirm your order, a 50% deposit is
required, based on approximate quantities.
Once confirmed, we send you examples of wording, and our guest list template
and due dates for the submission of both items.
Do you provide samples?
Yes. Once you have booked in and have submitted your wording, we provide
on screen pdf file proofs for you to approve. ALSO, once the on screen
proof is approved, we then send a printed sample of your invitation in the mail
to you, just as your guests would receive. Once we receive approval of
this printed sample, we commence printing your invitations.
I don't wish to book in yet, can I order a sample
prior to becoming a client?
Generally, yes. Please note we will not commence any artwork until you
have booked in your actual stationery order. A printed sample is $25 and is produced in the colours you request
where possible, however if we don't have a current file with that colour it
will be printed in the best match we have. The $25 fee will be credited to your invoice
should you go ahead with your booking within 30 days of receiving the sample.
I have a small wedding, do you have a minimum
print run?
Small orders are taken on an individual basis, please call us to discuss your
requirements. Our minimum quantity for all items (excluding table
menus, seating plans and wishing wells) is 30. If your order falls well below this,
we may stil be able to complete your request, however surcharges and artwork
fees may apply.
Once completed, how are the invitations
received?
Once assembled, we collate your invitations into their
envelopes, but leave the envelopes unsealed so that you can review them all
prior to posting. They are then available in the store to collect, or we
deliver them to you (via
Do you offer packages or discounts for large
orders or multiple items?
Yes. Our online quote system provides discounted
prices based on the quantity you enter. However, if your order is over
100, please email us directly and we will reply with the price we can offer.
I have an idea of my own, can you create it?
Yes, definitely. If you have your own idea, please let us
know about it and we'll provide you with a quote. Generally, the cost is
set as at the applicable 'invitation set' price, based on whether you'd like a
flat card, folded card, card with pocket etc, and then a flat artwork fee is
added to the quote.
